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Stakeholder management
As a member of communities, for the sake of securing the stakeholders' rights and interests, and acknowledement of the stakeholders' needs and expectations, Yankey has adopted the actions as follows:
1.Identify the stakeholders
2.Establish communication channels with stakeholders
3.Collect and anlyze the stakeholders' opionions
4.Response to the stakeholders in a decent way
| Stakeholders | Concerned issues | Communication channels |
|---|---|---|
| Employees | Labor relation Employee benefits |
(1) Mailbox for suggestions and complaint line (2) announcement and internal documents (3) Employee training (4) Performance interview (5) Labor-Management Council |
| Clients | Quality Service |
(1) Daily communication (2) Project meetings |
| Suppliers | Bargaining | (1) Regular meeting with suppliers (2) Occansional visits |
| Stockholders | Performance Prospects |
(1) Annual shareholders' meeting |
| School | (1) Founding of Poverty Scholarship (2) Offering opportunities for internship or employement |
|
| Government Business asscoaiations |
Compliance with Law | (1) Comply with the laws and regulations (2) Participate in various activities held by business associations, the business associations Yankey joined currently includes:
|